Resources Voice Response System Case Specific Information Have a question about your Child Support case? The Child Support Interactive Voice Response (IVR) System has answers to frequently asked questions. Daily (401) 458-4400 to request an Application for Services. You can use your case number and PIN to access your payment history, or other case information 24 hours a day, 7 days a week. Check out our Voice Response System menu options. Policy for Housing Assistance Office Notice explaining our policy regarding the Housing Authority and our ability to provide a payment history to the custodial parent. Agency policy regarding housing printouts. Domestic Violence Information What is the Family Violence Option Advocacy Program? The Family Violence Option Advocacy Program (FVOAP) assists our clients who are victims/survivors of domestic violence. The FVOAP works with the Department of Human Services (DHS), Rhode Island Coalition Against Domestic Violence (RICADV), RI Works (RI's cash assistance program), and the Child Care Assistance Program (CCAP). Through the FVOAP program, clients may be able to obtain a waiver from certain requirements of the RI Works program or Child Care Assistance Program. The FVOAP also assists victims/survivors with safety planning and provides referrals to various programs and services throughout the state. For more information, view the FVOAP brochure. English Spanish CollegeBound baby CollegeBoundbaby is an enhancement of CollegeBoundSaver, Rhode Island's 529 plan, designed to help families get an early start at saving for their child's higher education. Other Resources Forms Covid Helpful Links Customer Resources Glossary