Contact Us

Get Answers Over the Telephone

Most of the issues you might have can be addressed by contacting our office using the main telephone number 458-4400 or by calling the direct phone number of your assigned case worker.

Automated Voice Response System

Have a question about your Child Support case? The Child Support Interactive Voice Response (IVR) System has answers to frequently asked questions.

If you do not have a child support case you can request an application thru the automated IVR System.

Use your case number and PIN to access your case specific information including recent payment history, court dates, and other case information 24 hours a day, 7 days a week.  

Get In Touch Online

Use our online contact form to send an email to your child support caseworker.  

Contact Caseworker Directly

Cases are broken down into different case types. There are four types of child support cases: Paternity, Establishment, Enforcement, or Interstate.

Read the description for the case type, and then decide if that sounds like the category your case fits.

In the table below you will see a column titled "Cases Beginning With" and "Cases Ending In". Determine the worker named on the row that has the section of the alphabet for the Non-Custodial Parent of your case.

You will see the child support case worker's name, direct phone number, and worker ID.

    If both parents' names are not on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:

    SHAWN THOMPSON
    Worker ID: 102
    401-458-4428
    Cases Beginning With (NCP last name)A
    Cases Ending In (NCP last name)FIGUEROA, O

    ALMATA JOHNSON
    Worker ID:  T101
    401-458-4570
    Cases Beginning With (NCP last name)FIGUEROA, P
    Cases Ending In (NCP last name):   MANUEL TEJADA, K

    SYLVIANNIE QUEZADA
    Worker ID:  T107
    401-458-4506
    Cases Beginning With (NCP last name)MANUEL TEJADA,L
    Cases Ending In (NCP last name)ROBINSON, S

    EVEN HOPSON
    Worker ID:  T105
    401-458-4436
    Cases Beginning With (NCP last name)ROBINSON, S
    Cases Ending In (NCP last name):  ZZZZ

    If both parents' names are on the birth certificate for the child, and there is no active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:

    JESSICA ULLRICH
    Worker ID:  B113
    401-458-4510
    Cases Beginning With (NCP last name)A
    Cases Ending In (NCP last name): CARTER, E

    CAITLYN LAMARRE
    Worker ID:  B108
    401-458-4511
    Cases Beginning With (NCP last name)CARTER, F
    Cases Ending In (NCP last name)DROZ, E

    KEVIN MAYNARD
    Worker ID:  B102
    401-458-4568
    Cases Beginning With (NCP last name)DROZ, F
    Cases Ending In (NCP last name)  GULOVSEN, Y

    TANYA MEDEIROS
    Worker ID:  B101
    401-458-4574
    Cases Beginning With (NCP last name) GULOVSEN, Z
    Cases Ending In (NCP last name)LOPEZ, P

    SARAH MULCAHEY
    Worker ID:  B116
    401-458-4532
    Cases Beginning With (NCP last name) LOPEZ, Q
    Cases Ending In (NCP last name)NARDONE, C

    CHARLES QUIGLEY
    Worker ID:  B115
    401-458-4516
    Cases Beginning With (NCP last name)NARDONE, D
    Cases Ending In (NCP last name) RAMOS, R

    RICH RIVERA
    Worker ID:  B107
    401-458-4482
    Cases Beginning With (NCP last name)RAMOS, S
    Cases Ending In (NCP last name) RICHMOND, J

    SARAH LEWIS
    Worker ID:  B105
    401-458-4400
    Cases Beginning With (NCP last name)RICHMOND, K
    Cases Ending In (NCP last name) ROBLES, V

    RODNE MAXIE
    Worker ID:  B104
    401-458-4518
    Cases Beginning With (NCP last name)ROBLES, W
    Cases Ending In (NCP last name)SOUZA, D

    JAMES LANZI
    Worker ID:  B103
    401-458-4538
    Cases Beginning With (NCP last name)SOUZA, E
    Cases Ending In (NCP last name)ZZZZ

    If you already have an active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.

    Note: If there is an amount past due and owed, the order will be enforced automatically. You need not contact your child support case worker.

    JOHN FERAGNE
    Worker ID:  E111
    401-458-4501
    Beginning With (NCP last name):  A
    Cases Ending In (NCP last name): BETTENCOURT, R

    PATRICIA KALBLE
    Worker ID:  E105
    401-458-4573
    Beginning With (NCP last name)BETTENCOURT, S
    Cases Ending In (NCP last name)CHARPENTIER, I 

    GREGG BROFER
    Worker ID:  E112
    401-458-4438
    Beginning With (NCP last name)CHARPENTIER, J
    Cases Ending In (NCP last name):  DESAUTELL, D

    TIM FLYNN
    Worker ID:  E102
    401-458-4526
    Beginning With (NCP last name)DESAUTELL, E
    Cases Ending In (NCP last name):  FRANKS, M

    CATHERINE LEGAULT
    Worker ID:  E119
    401-458-4524
    Beginning With (NCP last name):  FRANKS, N
    Cases Ending In (NCP last name):  HENEAULT, D

    GABRIEL WEHJLA
    Worker ID:  E115
    401-458-4517
    Beginning With (NCP last name):  HENEAULT, E
    Cases Ending In (NCP last name):  LASSITER, R

    RICK DALEN
    Worker ID:  E108
    401-458-4579
    Beginning With (NCP last name) LASSITER, S
    Cases Ending In (NCP last name):  MCLAIN, S

    GRETCHEN HOBBS
    Worker ID:  E113
    401-458-4447
    Beginning With (NCP last name):  MCLAIN, T
    Cases Ending In (NCP last name):  ORTEGA, J

    THERESE TAYLOR
    Worker ID:  E110
    401-458-4575
    Beginning With (NCP last name):  ORTEGA, K
    Cases Ending In (NCP last name) RAPOSA, I

    LISA GOODLIN
    Worker ID:  E104
    401-458-4442
    Beginning With (NCP last name):  RAPOSA, J
    Cases Ending In (NCP last name) SANTOS, I

    HEIDI BROWN
    Worker ID:  E109
    401-736-1435
    Beginning With (NCP last name):  SANTOS, J
    Cases Ending In (NCP last name):  THOMAS, Q

    MAURA FLYNN
    Worker ID:  E101
    401-458-4515
    Beginning With (NCP last name):  THOMAS, R
    Cases Ending In (NCP last name) ZZZ

    If you reside in Rhode Island, and the other parent lives in another state or country, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.

    Note: Custodial parents who reside in another state, and have applied for services in that state should contact the other state's child support agency.

    CINDY RIOS
    Worker ID:  O101
    401-458-4564
    Cases Beginning With (NCP last name) A
    Cases Ending In (NCP last name)CAPELLAN, M

    PATRICK MCCLUSKEY
    Worker ID:  O102
    401-458-4505
    Beginning With (NCP last name):  CAPELLAN, N
    Cases Ending In (NCP last name):  ELQADI, N

    SHELBY MANDEVILLE
    Worker ID:  O104
    401-458-4572
    Cases Beginning With (NCP last name):  ELQADI, O
    Cases Ending In (NCP last name)HERNANDEZ, I

    MARCO CARRASCO
    Worker ID:  O106
    401-458-4566
    Cases Beginning With (NCP last name):  HERNANDEZ, J
    Cases Ending In (NCP last name)MARRERRO, N

    RON KOTWICA
    Worker ID:  O111
    401-458-4513
    Cases Beginning With (NCP last name):  MARRERRO, O
    Cases Ending In (NCP last name)PEREZ, M

    LISA FUGERE
    Worker ID:  O107
    401-458-4451
    Cases Beginning With (NCP last name):  PEREZ, N
    Cases Ending In (NCP last name)SANTANA, S

    KARLA SAMAYOA
    Worker ID:  O105
    401-458-4519
    Cases Beginning With (NCP last name)SANTANA, T 
    Cases Ending In (NCP last name):  WARWICK, C

    JOHANNA QUATTRUCCI
    Worker ID:  O115
    401-458-4434
    Cases Beginning With (NCP last name):  WARWICK, D
    Cases Ending In (NCP last name) ZZZZZ

    Please find the name and direct telephone number for the Central Registry office.

    JOHANNA QUATTRUCCI
    401-458-4434

    Please find the name and direct telephone number for the child support case worker supervisors. Please only contact one staff member with your inquiry

    TOM BUCCACCI
    401-458-4421

    AMY GILBERT
    401-458-4559

    CHERYL LAFAZIA
    401-458-4420