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Get Answers Over the Telephone
Most of the issues you might have can be addressed by contacting our office using the main telephone number 458-4400 or by calling the direct phone number of your assigned case worker.
Automated Voice Response System
Have a question about your Child Support case? The Child Support Interactive Voice Response (IVR) System has answers to frequently asked questions.
If you do not have a child support case you can request an application through the automated IVR System.
Use your case number and PIN to access your case-specific information, including recent payment history, court dates, and other case information 24 hours a day, 7 days a week.
Get In Touch Online
Use our online contact form to send an email to your child support caseworker.
Contact Caseworker Directly
Cases are broken down into different case types. There are four types of child support cases: Paternity, Establishment, Enforcement, or Interstate.
Read the description for the case type, and then decide if that sounds like the category your case fits.
In the table below you will see a column titled "Cases Beginning With" and "Cases Ending In". Determine the worker named on the row that has the section of the alphabet for the Non-Custodial Parent of your case.
You will see the child support case worker's name, direct phone number, and worker ID.
If only one parent's name appears on the birth certificate for the child, and there is no active child support order. In that case, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
SARAH M.
Worker ID: T110
401-458-4532
Cases Beginning With (NCP last name): A
Cases Ending In (NCP last name): CAMPBELL, A
ANDRA D.
Worker ID: T110
401-458-4510
Cases Beginning With (NCP last name): CAMPBELL, A
Cases Ending In (NCP last name): EVANS, W
ASHLEY R.
Worker ID: T114
401-458-4512
Cases Beginning With (NCP last name): EVANS, W
Cases Ending In (NCP last name): IVERSON, D
SARAH L.
Worker ID: T113
401-458-4453
Cases Beginning With (NCP last name): IVERSON, E
Cases Ending In (NCP last name): MALONEY, K
AIMEE, L
Worker ID: T102
401-458-4516
Cases Beginning With (NCP last name): MALONEY, L
Cases Ending In (NCP last name): NEVES, I
RICH R.
Worker ID: T115
401-458-4482
Cases Beginning With (NCP last name): NEVES, I
Cases Ending In (NCP last name): REMY, R
EVAN H.
Worker ID: T107
401-458-4436
Cases Beginning With (NCP last name): REMY, S
Cases Ending In (NCP last name): SOSTRE, A
SHANNON R.
Worker ID: T103
401-458-4417
Cases Beginning With (NCP last name): SOSTRE, B
Cases Ending In (NCP last name): ZZZZZZZZZ
Suppose both parents' names are on the birth certificate for the child, and there is no active child support order. In that case, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name as follows:
SASHA K.
Worker ID: B102
401-458-4536
Cases Beginning With (NCP last name): A
Cases Ending In (NCP last name): DAILEY, P
JASON J.
Worker ID: B118
401-458-4513
Cases Beginning With (NCP last name): DAILEY, Q
Cases Ending In (NCP last name): HOWARD, W
DEANDRA Z.
Worker ID: B108
401-458-4579
Cases Beginning With (NCP last name): HOWARD, X
Cases Ending In (NCP last name): NOLASCO, A
JOHN Z.
Worker ID: B113
401-458-4442
Cases Beginning With (NCP last name): NOLASCO, L
Cases Ending In (NCP last name): SANTANA, R
DAVID H.
Worker ID: B109
401-458-4565
Cases Beginning With (NCP last name): SANTANA, S
Cases Ending In (NCP last name): ZZZZZZZZZ
If you already have an active child support order, the following case worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: If there is an amount past due and owed, the order will be enforced automatically. You need not contact your child support case worker.
JOHN F.
Worker ID: E111
401-458-4501
Beginning With (NCP last name): A
Cases Ending In (NCP last name): BJORKLUND, J
CATHERINE L.
Worker ID: E119
401-458-4524
Beginning With (NCP last name): BJORKLUND, K
Cases Ending In (NCP last name): CHIAVERINI, J
TIM F.
Worker ID: E102
401-458-4526
Beginning With (NCP last name): CHIAVERINI, K
Cases Ending In (NCP last name): DESOUSA, M
ALMATA J.
Worker ID: E103
401-458-4570
Beginning With (NCP last name): DESOUSA, N
Cases Ending In (NCP last name): FRECHETTE, M
GABRIEL W.
Worker ID: E115
401-458-4517
Cases Beginning With (NCP last name): FRECHETTE, N
Cases Ending In (NCP last name): HERNANDEZ, A
PATRICK M.
Worker ID: E107
401-458-4505
Beginning With (NCP last name): HERNANDEZ, B
Cases Ending In (NCP last name): LARSH, J
GRETCHEN H.
Worker ID: E113
401-458-4447
Beginning With (NCP last name): LARSH, K
Cases Ending In (NCP last name): MCLEAN, S
CAITLYN L.
Worker ID: E117
401-458-4511
Beginning With (NCP last name): MCLEAN, T
Cases Ending In (NCP last name): ORANGE, R
THERESE T.
Worker ID: E110
401-458-4575
Beginning With (NCP last name): ORANGE, S
Cases Ending In (NCP last name): RAPOSO, J
JAMES L.
Worker ID: E118
401-458-4538
Cases Beginning With (NCP last name): RAPOSO, K
Cases Ending In (NCP last name): SANTOS, D
HEIDI B.
Worker ID: E109
401-458-4472
Beginning With (NCP last name): SANTOS, E
Cases Ending In (NCP last name): THOMAS, S
MAURA FLYNN
Worker ID: E101
401-458-4515
Beginning With (NCP last name): THOMAS, T
Cases Ending In (NCP last name): ZZZZZZZZ
If one parent resides in Rhode Island and the other parent lives in another state or country, your case is considered an Interstate case. The following Interstate Case Worker is assigned to your case alphabetically by the non-custodial parent's last name.
Note: Custodial parents who reside in another state, and have applied for services in that state should contact the other state's child support agency.
CINDY R.
Worker ID: O101
401-458-4564
Cases Beginning With (NCP last name): A
Cases Ending In (NCP last name): CASTIGLIEGO, M
SYLVIANNIE Q.
Worker ID: O108
401-458-4506
Beginning With (NCP last name): CASTIGLIEGO, N
Cases Ending In (NCP last name): FLORES, J
TANYA M.
Worker ID: O108
401-458-4574
Beginning With (NCP last name): FLORES, K
Cases Ending In (NCP last name): KENNEDY, J
MARCO C.
Worker ID: O106
401-458-4566
Cases Beginning With (NCP last name): KENNEDY, K
Cases Ending In (NCP last name): NEAL, G
LISA F.
Worker ID: O107
401-458-4451
Cases Beginning With (NCP last name): NEAL, H
Cases Ending In (NCP last name): ROMERO, P
RODNE M.
Worker ID: O105
401-458-4518
Cases Beginning With (NCP last name): ROMERO, Q
Cases Ending In (NCP last name): WALKER, R
JOHANNA Q.
Worker ID: O114
401-458-4434
Cases Beginning With (NCP last name): WALKER, S
Cases Ending In (NCP last name): ZZZZZ
Please find the name and direct telephone number for the Central Registry office.
JOHANNA Q.
401-458-4434
Please find the name and direct telephone number for the Community Outreach Liaison.
CHALECHIA C.
401-458-4425
Please find the name and direct telephone number of the child support case worker supervisors. Please only contact one staff member with your inquiry.
TOM B.
401-458-4421
AMY R.
401-458-4559
CHERYL L.
401-458-4420