Non-Custodial Parent Services What are the services available for non-custodial parents? For parents paying child support, we can help you to manage your child support information, review your payment history, modify a court order, and provide other helpful services. You can see and do some of these things by logging into the Case Manager, an interactive online tool for managing your child support case. Payment Options Different ways you are able to make your support payments Do Not Make Direct Payment Don't send payments directly to the other parent. If you do there will be no record of your payment, you will be considered delinquent, and we will take enforcement action. Questions? Contact us Enforcement Action Assistance If the non-custodial parent fails to pay, there may be enforcement actions. Learn how to get help. Request Relief Assistance with filing a Motion for Relief - (for Rhode Island residents) Project Restore Referral to Project Restore; referral for job training and placement, referral for other services, assistance with filing a Motion for Relief. Voice Response System Case Specific Information Have a question about your Child Support case? The Child Support Interactive Voice Response (IVR) System has answers to frequently asked questions. Daily (401) 458-4400 to request an Application for Services. You can use your case number and PIN to access your payment history, or other case information 24 hours a day, 7 days a week. Check out our Voice Response System menu options.